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5

I recently relocated to the Cincinnati area and needed to get a brake job on my Subaru Forester. After reading through Google reviews, I selected this shop in Cheviot. I spoke to the owner on the phone to make the appointment and he was courteous and helpful. I was given a loaner car to use to run some errands while they worked on my car. I was not charged for an evaluation of my emergency brake or my front brakes and was told I only needed a rear brake job. I thought I needed both front and back brake work so he could have easily convinced me that was the case. My car was finished earlier than promised, and the invoice was LOWER than the estimate. I would highly recommend this business!

1

I called a night in advance and asked could id roomy car off to be looked at for a possible tune up. I dropped my car off at 11:30/12 the next day and they said they would call once they looked at it. Later that day around 5 I was told my car was two behind to get in the garage . The next morning around 11 still no call. I call they said my car had not been seen they'd call me in a hour. At 4 still no call I go to get my car and it was just starting to be looked at I brought my car two lines above E they charged be $10 saying my car needed gas to be tested but how when it had just gone into the garage to be tested. Won't recommend them to anyone

At 5 Star Auto Care we strive to diagnose, repair and return vehicles to our customers as quickly as possible. If we fell short in this instance I apologize. Deron Prewitt, owner

- 5 Star Auto Care
1

Wasted 2 days waiting for a tune up!

Our records indicate, no one with this name has been at our shop in 2015

- 5 Star Auto Care
5

Thank God for Saturday service hours. My son had his car back on Monday after an emergency alternatorectomy on Saturday.

5

As always, great care, great service.

5

Darren and his team of professionals do a great job, communicate, and are always looking out for my best interest. I highly recommend 5 Star.

5

They are great! Keeping my car running and at a fair price. They are honest and really care about their customers!

5

Everything was Great as always. Thank you

5

Awesome service! They do a wonderful job and are very knowledgeable and helpful. I wont take my car anywhere else to be serviced!

5

Work was done quickly and my car was back to it's old self! Thanks 5-Star!

5 Star Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call 5 Star Auto Care (513) 662-7827 if you have any issues in accessing any area of our website.