Cincinnati Auto Repair

I took my BMW X 2 in for maintenance and I am very happy to report that I received Excellent 5-star service from 5 Star Auto! Mike got me all signed in and let me know what to expect that day. He also provided me an estimate for tires and provided some great insight on tire wear and rotation. When I picked the car up, both Deron the owner and Mike met me at the front desk and explained in detail the work that was done. Outstanding customer service and took great care of my car. I will be back!

They very professional service was great mike took great care of my car only negative I can say is they very pricey labor cost more then part so you better have money I guess if you want good service you got pay price

Sometime I be think shop take advance of women but this shop took excellent care of my car mike call me let me know everything that was going on price and everything he apologize for how long it took but I was ok with that Mike customer service was excellent kind definitely will be back if anything go wrong with my car thank again Mike and his crew good service

I came in with an emergency brake situation and they took my car in immediately. It was done the next day. Friendly, knowledgeable and accommodating as always.

Very personable, efficient and easy to work with. Also, convenient and fit me in their schedule quickly.

These are the best people, I feel very lucky to be in their neighborhood. Honest, transparent, thorough and efficient. They don’t want you to spend a dime more than you need to, and the entire crew is always friendly and helpful. I will keep coming back because the service here is excellent across the board!

Great service, fair price. I will definitely be referring people.

Timely service provided by very customer friendly personnel.

Super friendly, stayed a little late to get my car back to me same day, although they had considerable work to do. Thank you, I will return!

Deron and the team were great! They were very helpful and knew what I was talking about when I described the noise (poorly described at that). They were quick and kept me up to date with the whole process.