Cincinnati Auto Repair

I was a repeat customer, so I surprised at the treatment I received. I had an appointment to have my car at the shop at 10 a.m. on a Saturday morning. I was told I would receive a call with the outcome of their inspection and how much the repair was going to be. I got no call that Saturday and therefore, I had no car the rest of the weekend. Not to mention, my work identification, and other things that I use everyday was in my car. I was late to work the following Monday and had to wait until the shop opened because I could not clock in nor get into my workplace without my work identification. They had my car for six days. I will not return to Five Star Auto.

5 Star Auto Care has been very helpful with my car and its problems. I have dealt with them extensively over the last few months and they have helped make my car fun to drive again. The prices are fair and I couldn't ask for better professionals to handle my vehicle. My car wasn't in the greatest shape when I bought it, but over time they have turned my automobile from sub-par to substantial again. They even lent me a loaner car so I could get to and from work while they fixed my car's problems. Overall it's been a great experience. Just look at all of the reviews below and you'll see why you should consider bringing your automobile to them. I can only speak for myself and I can say I found my mechanics for future auto repairs.

I love dealing with this shop. Everyone is so friendly and knowledgeable.

I love dealing with this shop. Everyone is so friendly and knowledgeable.

Five Star Auto Care Saved my Holiday vacation! Driving from Athens,Georgia to Columbus,Ohio to visit my mom, my 2003 GMC had the alternator die in Lexington Ky. The crew at 5star stayed open late on new years eve and fixed it in a great time! Thanks again 5 star! -jeff

Just wanted to say thank you to ALL the guys that worked on my Explorer yesterday and had it back to me in time. These guys keep their word, I was worried because Ive had horrible experiences with auto mechanic places that find 'problem after problem' and keep the vehicle for small repairs for weeks on end then hold the vehichle ransom for the new huge repair bill..... But I had my SUV towed at 11am ( used the towing company they recommended, & they used a flat bed for our SUV :) and just wanted fuel pump and TPS replaced and I had it back around 5pm same day. It runs better than ever and they just didnt fail me at all. I will now use 5 start auto care to care for all 9 of our vehicles. A+++++++++ all the way! Very down to earth and personable guys. Made me feel like a real person and understood my urgency. Thanks guys!!! Tonya Sandoval

It was great. They completed the repair when they said they would, and the car is running find. After picking it up I stopped and got gas and then the car would not start. I called Deron and he came, got the car started, drove it back to the garage, and found it was the cable to the negative terminal on the battery was dirty and needed tightening. We have not had a problem with starting since he did he's simple repair.. He never charged me! This is a excellent place to get repair work completed.

I went in today because I just bought a car and it was making a crunching noise and needed to be realigned. The guys were FANTASTIC! Not only did they find the cause for the noise and fix it but also gave me an oil change and alignment in just over an hour. And all for an extremly fair price. I will be going there for life. It's nice to actually find and honest mechanic!

I wouldn't trade 5 Star Auto Care for anything! They have been servicing our vehicles for 8 years. Quality service and reasonable rates!

I wouldn't trade 5 Star Auto Care for anything! They have been servicing our vehicles for 8 years. Quality service and reasonable rates!