Customer Reviews & Stories for 5 Star Auto Care in Cincinnati, OH

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Customer Reviews & Stories

"I went in today because I just bought a car and it was making a crunching noise and needed to be realigned. The guys were FANTASTIC! Not only did they find the cause for the noise and fix it but also gave me an oil change and alignment in just over an hour. And all for an extremly fair price. I will be going there for life. It's nice to actually find and honest mechanic!"

- Bethany Norris

"Just wanted to say thank you to ALL the guys that worked on my Explorer yesterday and had it back to me in time. These guys keep their word, I was worried because Ive had horrible experiences with auto mechanic places that find 'problem after problem' and keep the vehicle for small repairs for weeks on end then hold the vehichle ransom for the new huge repair bill..... But I had my SUV towed at 11am ( used the towing company they recommended, & they used a flat bed for our SUV :) and just wanted fuel pump and TPS replaced and I had it back around 5pm same day. It runs better than ever and they just didnt fail me at all. I will now use 5 start auto care to care for all 9 of our vehicles. A+++++++++ all the way! Very down to earth and personable guys. Made me feel like a real person and understood my urgency. Thanks guys!!! Tonya Sandoval!"

- Tonya Sandoval

"I go to 5 star because I know for a fact that I am dealing with the most professional, honest, and trustworthy auto repair business around! They have gone out of there way to go above and beyond for my wife and I every time any of our vehicles have had an issue. I know when we take our cars there, they will be in and out in no time, without costing an arm and a leg! I will always recommend friends and family to go there! Thank you 5 star for all that you've done! You have our business for life!!!"

- Ray Adkins

"I was just recently referred to 5 Star & was very happy with the results! I've already recommended them to my friends! Thanks guys!"

- Wendy

"5 Star is great! They are professional, mature and reliable mechanics! The customer service is above and beyond any I've experienced elsewhere. I have found my permanent auto repair facility!!"

- Chelsea on Google Places Reviews

"When it comes to auto repair, it can be hard to find people who are really trustworthy and know what they are talking about. Look no more, 5 Star Auto has ASE certified mechanics who can fix anything! And they are affordable! "

- Mike on Google Places Reviews

"We have had our vehicles serviced by Deron and his excellent staff for almost twenty years. The mechanics are technically competent, and repairs are always completed correctly, on time and at a fair price. Above all, Deron is totally honest and delivers what he promises to do. 5 Star is the place to go for Auto Care!!!!!"

- Ken and Bev Lohr

"The guys at 5 Star Automotive are the best. Deron has been working on my cars for over 10 years and his repairs are always top rate. Deron, Gary and Bob are very good mechanics and are up to date on the latest car repairs. Their biggest asset is they fix what only needs to be fixed, they don't pad the bill. I have not hesitated to recommend their business to my friends and family."

- Dick Young

"Where do I go when I have car trouble...? Deron's Five Star Auto Care! Deron and his qualified team of technicians are capable of repairing any problem you have with your vehicles. Throughout the past decade they have provided excellent, impeccable care in servicing our cars with professional integrity at affordable costs. Deron's Five Star Auto Care is the only place I take my car!"

- Deb and Jeff Stephens

"Thank you 5 Star! I'm so glad to have a place like 5 Star Auto Care in the neighborhood. The guys at 5 Star not only take the time to explain repairs in "my language" but they also give me tips and advice on maintaining my car so that I can actually save money in the future. You Rock 5 Star!!!"

- Emily Reid

"With 3 small children having a reliable car is very important to me, and having a dependable mechanic makes that possible. My experience with Five Star Auto Care was awesome! They are reliable, affordable and most importantly honest. They have very friendly customer service, ASE certified technicians, and they fixed my car and returned it to me within days. Having my car repaired at Five Star turned a usually dreadful process into something that was actually enjoyable. I am very thankful that there are family owned and operated business like Five Star still around."

- Nicole J.

"My family has dealt with this group since their first day together, years ago. Whether a normal maintenance item such as brakes, tune - ups, water pumps, or a complete engine change, the techs at Five Star Auto Care can do it all! They do it right, the first time, and stand behind their work."

- Fred Thiel

"I have been bringing my company trucks and personal vehicles to Deron since he was first recommended to me six years ago. The highest praise for any business is return business. I trust Deron and would recommend his services to anyone."

- Bob Burwinkel